Programming/Design Services (18/3/10)
Highly Competent Software Development Services
Background
Exetel has been designing and developing it in house systems since the company was founded in January 2004. Since that time Exetel’s designers and programmers have developed and maintained systems that rank with the best of any systems of their type in the world. Before we begin the development of any new application, or application suite, we check what is available from the major software houses or providers of customised solutions and, to date, have always found that we can design and develop the code required faster and far cheaper than we can get either a ‘soft ware package’ or contract programming houses to do.
Systems Developed For Exetel
We have developed some of the most sophisticated web and back office based systems used by any Australian company today. Our company’s processes are almost 100% automated to the point that our customers can order one or more of our ten service types on line, be contacted by automatic SMS, Email and voice calls advising them of the progress and subsequent completion of their activation and then deal with any subsequent query or request for service automatically. Close to 60% of our customers in 2009 never spoke to an Exetel employee about any aspect of ordering or ‘maintaining’ their service.
Systems Developed For Other Companies
In developing our own fully automated systems we have had to interface to many, many different B2B systems with our suppliers. Over the past 5 plus years we have not only developed our end of such interfaces (to the various suppliers requirements) we have developed superior versions of their own interfaces as either improvements correcting errors in their own designs and coding or as new interfaces as we have worked with them to provide new services. In this way we have come to know just how much lower cost and how much faster we can produce working systems than they or their contracted software developers can.
Cost/Effectiveness Of Exetel Developed Systems
Exetel has costed each of its major software developments over the past six years and, applying standard cost analysis, we believe that there has never been a sophisticated system that we have developed in house that has cost more than one third of what it would have cost us to have had developed by another software house or software provider.
Get An Idea Of What We Can Do For You
If you have a need for a new system to be developed or for a current system to be re-written and your budget is looking a little too tight to get it done in your designed time frame why not contact us to arrange an initial discussion on whether we might be an appropriate resource to consider. You will almost certainly be very surprised at both the costs and delivery time frames we can provide.
Email us on: itdevelopment@exetel.com.au